1. On the one hand, the EQUUS HISPALIS S.L., Avda. De Europa S / N P.I. La Golondrina 45510 Fuensalida (Toledo) and with CIF nº B78875325.
2. And, on the other hand, any person who places an order (hereinafter, the CLIENT). Orders will be dispatched to the Peninsula and the Balearic Islands. These conditions are applicable exclusively to consumers, without the resale of the purchased products being allowed in any case. Placing an order implies acceptance of these General Conditions of Sale by the CLIENT, as well as any other specified in the own order.
ARTICLE 1 - PURPOSE
Via the Internet, through the website www.remake.es, following the established procedure. To place your order, the CUSTOMER must provide the personal data that is requested by any of the procedures indicated above, unless they already have a customer number. The realization by the CUSTOMER of the order is equivalent to full and complete acceptance of the prices, the description of the products for sale and the General Conditions of Sale, as well as any other specified in the order itself. EQUUS HISPALIS S.L. will inform the CLIENT, as soon as possible, of the lack of availability of the requested product.
ARTICLE 2 - ORDER
The purpose of these General Conditions of Sale is to define the methods of sale between the CLIENT and EQUUS HISPALIS S.L., from the order, delivery and payment, as well as the after-sales service.
ARTICLE 3 - DELIVERY
The CUSTOMER can choose to have the delivery made in one of the following ways:
• Home delivery: in the event that the CLIENT has provided EQUUS HISPALIS S.L. a mobile phone number, they will receive an SMS, indicating the day and time the delivery will take place. If no mobile phone has been provided, the carrier will appear at the address indicated by the CLIENT. In case of absence of the CUSTOMER at the indicated address, the carrier will leave a notice, indicating his telephone number, so that the CUSTOMER can directly contact the carrier for delivery. The method of payment and the additional cost of delivery through this mechanism will be indicated on the website. EQUUS HISPALIS S.L. will deliver the ordered items within the period specified in the order, unless expressly notified by EQUUS HISPALIS S.L. in the opposite direction. To track an order in progress, the CUSTOMER can consult the section "Track my orders" on the website www.shop.kangaroos.es.
ARTICLE 4 - PAYMENT
The CLIENT can choose between the following payment methods: - By bank card - Bank transfer - Cash on delivery.
ARTICLE 5 - PRICES
The prices will include the corresponding tax at all times.
ALL OUR ITEMS HAVE VAT AND SHIPPING COSTS INCLUDED.
The only exceptions will be those for cash on delivery (which will have an additional cost of € 10) and purchases of less than € 40 (which will have an additional cost of € 6.66).
ARTICLE 6 - RIGHT OF WITHDRAWAL
The buyer will have 14 days from the day of delivery of the order to withdraw from it without penalty. The CLIENT will be responsible for all the expenses incurred as a result of the exercise of the right of withdrawal, as well as any deterioration of the product or packaging (except in the case of defective or wrong product by EQUUS HISPALIS SL in which case it will be responsible for EQUUS HISPALIS SL). The CLIENT must exercise the right of withdrawal by returning the product to EQUUS HISPALIS S.L., Avda. De Europa S / N P.I. La Golondrina 45510 Fuensalida (Toledo). With the delivery of the order, the necessary withdrawal document will be attached to proceed with the exercise of the right of withdrawal.
In the case of withdrawal, the expenses added by the cash on delivery will not be paid.
ARTICLE 7 - GUARANTEES
In the event of a manufacturing defect or failure, the CUSTOMER may choose between demanding the replacement, exchange, or repair of the product. In the event that the product change is chosen, if the amount of the new order is higher than the amount of the items returned, the CUSTOMER will have to pay the difference, otherwise, if the amount of the new order is less than the initial amount , EQUUS HISPALIS SL will refund the difference by check or bank transfer. In the event that the difference is equal to or less than 6 euros, EQUUS HISPALIS S.L. will send a credit note, which the USER may choose to deduct from their next order or request a refund.
ARTICLE 8 - PROCESSING OF PERSONAL DATA
EQUUS HISPALIS S.L., domiciled at Avda.de Europa S / N P.I. La Golondrina 45510 Fuensalida (Toledo) guarantees that the processing of personal data will be carried out under security levels that prevent its loss, manipulation or unauthorized access.In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, we inform that all the data provided by the CLIENT, by any means, through the order form, the catalog request, the subscription to the Newsletters of EQUUS HISPALIS SL and throughout the commercial relationship with our company, they will be incorporated into a file whose owner and manager is EQUUS HISPALIS S.L. and they will be treated with the utmost confidentiality. The purpose of data collection and processing is to manage the business relationship, manage requests and / or orders and their collection and, likewise, carry out treatments for advertising and commercial prospecting purposes.Carrying out treatments for the purposes of advertising and commercial prospecting will involve sending you, by the means indicated below, information, advertising and commercial promotions of products and services of the EQUUS HISPALIS SL brand. For these purposes, the personal data provided They may be communicated to service provider companies in order to send you information, advertising and commercial promotions of their own and those of other companies, as well as to be able to carry out a cross-processing of your data to determine if you are a client and avoid duplicate shipments. Advertising and commercial prospecting actions may be carried out by any means, including telephone calls, SMS messages, MMS and email and postal mail and the Internet. The owner of the data must be of legal age. Unless specifically stated otherwise, it will be considered necessary to complete all the data required in the forms. In the case of not providing all the data deemed necessary, EQUUS HISPALIS S.L. You may, depending on the case, not process your request.Your consent for the processing of your data for the purposes of advertising and commercial prospecting will be understood to be clearly and unequivocally provided by communicating your data to EQUUS HISPALIS SL, being able to oppose to this in the terms indicated below. We inform you that you can exercise by making the request to EQUUS HISPALIS SL as responsible and owner of the file in which your personal data, the rights of access, rectification, cancellation and opposition to NOT receive advertising, as well as revoke the consent granted, to express opposition to receive advertising, as well as to carry out any other procedure, EQUUS HISPALIS SL makes available to the CLIENT different ways: Send a written communication to EQUUS HISPALIS S.L. (Ref. LOPD), C / Doctor Jimémez Díaz 4, 45510 Fuensalida (Toledo), attaching a copy of your ID. Send a message to firstname.lastname@example.org with the subject LOPD and indicating in the message your name / surname and customer number along with the phrase (s) I DO NOT WANT TO RECEIVE ADVERTISING FROM EQUUS HISPALIS S.L..
ARTICLE 9 - INTELLECTUAL PROPERTY
All elements of the www.kangaroos.es website, whether visual or sound, including the underlying technology, are protected by copyright, trademark or patent rights.
ARTICLE 10 - ENTIRE AGREEMENT
These conditions of sale constitute the total agreement between the referring parties. In the event that one of the clauses of these conditions is null and void, this will not affect the rest of the conditions.
ARTICLE 11 - APPLICABLE LAW AND JURISDICTION
Current conditions shall be ruled by Spanish law. For the resolution of any doubt, discrepancy or divergence that may arise in the fulfillment and interpretation of this Contract, the parties submit to the Courts and Tribunals of the domicile of EQUUS HISPALIS S.L. in Fuensalida (Toledo).
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